Refund Policy

This website does not process online payments. Wristbands and party packages are currently purchased by phone or in person at Surfari Joe's Indoor Wilderness Water Park, 8258 Arnt Blvd, Watervliet, MI 49098.

How refunds and cancellations work

Because purchases happen directly with our staff rather than through this website, refund and cancellation requests are handled the same way — by contacting us directly. Any specific terms (for example, cancellation notice for a party room booking) will be communicated to you at the time of purchase.

Requesting a refund or cancellation

Call 269-463-7946 and our staff will assist you.

If this changes

If Surfari Joe's begins accepting payments directly through this website in the future, this policy will be updated to reflect the specific terms for online purchases before that feature goes live.